Find out more about how we can help to systemise improvement in emotional intelligence, culture and performance.
Our quick and easy to follow system will help to better manage unhelpful thoughts, emotions and behaviours to improve cooperation, motivation and productivity for better outcomes and results.
Many managers and organisations focus only on actions and behaviours to get better outcomes without addressing the underlying root causes of poor performance.
When we’re focusing on actions and behaviours alone we’re not addressing the problems beneath the surface and the same issues simply resurface later often in a different form. If managers have to spend all of their time checking and micro-managing they have little time left to lead, strategise, coach and support. We also know that negative emotion is infectious and that it can quickly affect everyone else around us and in the workplace this can include our higher performers and customers. People who aren’t happy are disengaged and they often eventually leave and low engagement and high staff turnover affects harmony, productivity, customer service and profitability.
Our efficient system uses all of the factors required to influence change (1. Strong personal buy in, 2. The right knowledge, skills and habits, 3. Supportive social influence, 4. Access to expert advice, 5. The right rewards and incentives and 6. Supportive systems and environment - McKinsey Research, Psychologist Al Switzler) to introduce 'positive impact' and 'effective effort' as key requirements of job role performance and to help quickly improve the core skills needed for better culture and higher performance - self awareness, empathy and respect, calm and focused under pressure, listening, verbal communication, conflict management, initiative, punctuality, enthusiasm, team co-operation, problem solving, learning and being solution focused.
Using the 70/20/10 model of learning and the latest developments in psychology and neuroscience we help to develop emotional intelligence and systemise improvement in culture and performance in three easy steps.
Although everyone is on their own individual journey with different past experiences that affect the way we see ourselves, other people and the world around us, the latest research in neuroscience and psychology shows that the brain has an astonishing ability to learn and master many new skills whatever your age.
Our initial two hour workshop and team online refresher training helps to create that initial self awareness and strong personal buy in for change. Our coaching, team meeting activities and suggested improvements to processes and other environmental influences help to influence and support that desired change.
A common concern amongst business owners is 'But what if I train them and they leave?' Our system quickly identifies if someone is not a good fit for their role and for the team which enables you to help them to transition into a more suitable role. The real question to ask here should be ‘What if I don’t identify and address these problems and they stay in a role that doesn't suit them?’ Gallup Research has consistently shown that up to 75% of an organisation's workforce can be disengaged, that active disengagement can cost organisations up to 35% in wasted salary and that companies with highly engaged workforces outperform their peers.
"This course was well constructed and presented in an 'easy to take in' manner giving maximum benefit.'"
"Thought provoking content. Higher state of awareness. The overall quality of this course was excellent."
"There were different highlights each day. It made me more aware of how unconscious I have been and given me the tools to overcome it."
"The training has helped me to understand a lot more about myself and others as conscious individuals who have impact on everything and everyone."
"A great course to fine tune your communication skills and interpersonal exchanges in the workplace."
"I loved the reassurance, the ideas, the tips and the non judgement. The experience of truly being heard. It was very empowering and I'm very grateful."